Assistant Community Manager

Assistant Community Manager

We are seeking an experienced and results‑driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by HUD/Section 8 regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with Section 8 requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals.

Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

• Assist with the management of the affordable housing/Section 8 compliance, certification, and recertification programs for HUD.
• Maintain property waiting list.
• Coordinate on‑site data collections and processing of resident information.
• Schedule resident recertification interviews and follow through to completion.
• Ensure proper calculation of income, assets, rent levels, etc.
• Assist manager with accounts receivable and account payable.
• Coordinate apartment inspections and create work requests.
• Assist residents with inquiries.
• Maintain resident files in accordance with company policy and regulatory agency policy.
• Assist office staff on other tasks, including collection of rents and social activities.
• Assist with various administrative and leasing tasks.
• Perform other duties as assigned by management.

• At least 2 years previous property management experience in the affordable housing industry – REQUIRED.
• 2+ years’ experience in HUD/Section 8 compliance, certification and recertification.
• Excellent customer service orientation.
• Ability to perform job duties with limited oversight in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Accounts receivable and collections experience.
• 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry HUD/Section 8 designations.
• Attention to detail and ability to work independently on assignments.
• Proficient in Word, Excel, Outlook, One‑Site Property Management Software and Internet.
• High school or GED; ability to read and write English fluently; ability to perform intermediate mathematical functions and use on‑site resident management software.
• A minimum of two years of experience in residential property management.

• Minimum basic knowledge of computers.
• Ability to use Outlook and One Site/Yardi.
• Intermediate knowledge of Microsoft Suites.
• Minimum basic Internet knowledge.

Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50 lbs independently and 100 lbs with assistance.

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Individuals must be able to work scheduled hours consistently, including overtime when requested, and may be required to serve on‑call. Travel may be required to attend owner gatherings or resident events after hours.

• Medical, Dental & Vision.
• Prescription Drug Program.
• Paid Vacation & Holiday.
• Paid Personal/Sick Leave.
• Company‑Paid Life Insurance.
• Company‑Paid AD&D Insurance.
• Company‑Paid Short‑Term and Long‑Term Disability.
• Supplemental Life Insurance & Dependent Supplemental Life Insurance.
• Educational Assistance.
• Financial Planning.
• Retirement Savings Plan with company matching.
• Company outings and events.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.