Resident Experience Leader - Multifamily Communities
Job in
Westerville, Delaware County, Ohio, 43082, USA
Listed on 2026-08-01
Listing for:
Kids for the Future
Full Time
position Listed on 2026-08-01
Job specializations:
-
Real Estate/Property
Job Description & How to Apply Below
Birge & Held is seeking a Customer Experience Manager to drive exceptional resident experiences across multiple communities. You will lead on-site teams, resolve concerns, and partner with operations to optimize leasing performance.
Reporting to the Operations Manager, you will supervise resident data in property management software, manage move-ins and renewals, and implement service improvements to meet KPIs.
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