Retail Assistant Manager

Retail Assistant Manager Full‑Time

Position at E&H Hardware Group, LLC

Base pay: $14.00/hr – $16.00/hr (actual pay based on skills and experience)

• Coach and train team members using E&H’s Customer First Sales Culture
• Lead by example in providing helpful, solution‑based service to every customer
• Supervise daily store operations including opening, closing, and manager‑on‑duty shifts
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete
• Help customers with purchases, returns, special orders, and online fulfillment
• Manage inventory through cycle counts and stock‑level monitoring
• Oversee the accurate receiving, checking‑in, and stocking of merchandise
• Maintain a clean, organized sales floor, stock room, and outdoor areas
• Participate in store resets and reorganizations
• Address and resolve customer or employee concerns professionally and promptly
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents
• Operate store systems including POS and ACENET with confidence
• Be flexible and available to work evenings, weekends, and holidays as needed

• High school diploma or equivalent
• 1+ years of prior retail leadership or supervisory experience preferred
• Strong communication, organizational, and multitasking skills
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.)
• Ability to lead others while also working independently
• Familiarity with hardware or home improvement retail is a plus
• Ability to lift up to 50 lbs and stand for extended periods
• Availability to work a flexible schedule including weekends and evenings

• Stable, family‑owned company with deep roots in Ohio communities
• Career development opportunities across store operations, trades, and leadership
• Health, dental, and vision insurance (Full‑Time)
• 401(k) with company match
• Paid time off and holiday pay
• Employee Assistance Program
• Generous employee discount
  
  Logo‑branded uniforms and outerwear

E&H Hardware Group operates multiple Ace Hardware stores and a growing skilled trade service across Ohio. Family‑owned for over 90 years, we’re proud to serve local communities with the helpful service and trusted expertise our customers expect. Our company is built on the core value of Local Relationships Built on Trust — and that starts with our people.