Retail Assistant Store Manager

Pay

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.59 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access
  * program available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of the wages earned up to seven (7x) times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after six months of full‑time service, an additional week after one year, and two weeks on each subsequent anniversary (adjusted for state/local requirements).
• Sick/Personal:
  Eight hours after six months, then sixteen hours each anniversary up to five years (adjusted for state/local requirements).
• Employee discounts available from day one.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester) for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive/productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The Assistant Store Manager will analyze store financial statements to ensure goals are met, commit to the company’s asset protection program, promote the business, and target new customer acquisitions. All employees work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. Actual pay is based on location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of store mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting up to 50 lbs).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist customers outside the building or retrieve items from exterior storage.
• Minimum 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed.
• Flexible retail schedule,…