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General Manager

Job in Port Clinton, Ottawa County, Ohio, 43452, USA
Listing for: Beck Suppliers, Inc
Full Time position
Listed on 2026-06-27
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Job Description & How to Apply Below
Position: GENERAL MANAGER
Location: Port Clinton

General Manager

Weekly Pay | Flexible Hours | Promotions | Bonuses | Benefits

Why Work at Beck Suppliers:

Beck Suppliers is a 100% employee-owned company that truly believes its people are the foundation of its success. Across our four business divisions, we are committed to creating a welcoming, supportive workplace where employees are valued, treated with respect, and encouraged to grow both professionally and personally. At Beck Suppliers, our employee stock ownership plan (ESOP) offers something truly unique: employees build long-term ownership and share in the success they help create.

Our employees are supported through training, opportunities for advancement, and leadership that values ideas from every level of the organization. The work environment is collaborative, dependable, and grounded in shared values. Working at Beck Suppliers is more than a job; it's a chance to be part of something meaningful, where your work matters, your voice is heard, and your future is connected to the success you help build.

The Role:

The General Manager serves as both the cultural and operational leader of the store, creating an environment where team members feel supported, valued, and empowered to deliver exceptional guest service. This role oversees all aspects of store operations—including convenience retail, kitchen, and fueling—while ensuring consistent execution of our core standards:
Wicked Awesome Customer Service (WACS), Clean and Bright Stores (CABS), and Fresh, Delicious, and Ready (FREDDY) food.

As a hands-on leader, the GM leads by example, stepping in to support any store function when needed while also effectively delegating responsibilities to develop the team. The GM plays a key role in shaping the overall guest experience and maintaining a positive, high-performing workplace. While the Assistant General Manager steps in to lead when the GM is not present, the GM remains fully accountable for store culture, performance, and standards, and is responsible for developing and supporting the AGM to ensure strong, consistent leadership across all shifts.

What We're Looking For:

  • A people-focused, organized, and service-oriented team player that approaches their work with empathy and reliability, aiming to support employees while aligning with company policies.
  • A dedicated team member that is consistent and that can be trusted to handle sensitive information accurately, meet deadlines, and follow through on commitments.
  • Documented success excelling in a fast-paced, high-volume environment.
  • History of effectiveness working in collaborative environments that align with organizational values while adapting easily to change.
  • Track record of strong communication, organization, and ethical judgment.
  • Demonstrated ability to think proactively, pay close attention to detail, communicate clearly, and remain fair and professional when handling sensitive information.

Key Responsibilities

  • Establish and reinforce expectations for professionalism, teamwork, and guest service while maintaining regular communication through shift updates, meetings, and check-ins. Proactively address behavior and morale issues through coaching and conflict resolution, ensure new team members have a strong onboarding experience, and remain visible on the sales floor to engage, support, and guide the team.
  • Ensure consistent daily operations across retail, kitchen, and fueling while upholding brand standards for customer service, store appearance, and product quality. Maintain compliance with all safety and regulatory requirements, enforce team adherence to procedures, and resolve guest concerns promptly with accountability.
  • Ensure full execution of the Friend Ship Kitchen Food Program by maintaining food safety, quality, and presentation standards, keeping food fresh and ready at all times, overseeing all aspects of food service operations, and ensuring compliance with company policies and local health regulations.
  • Ensure merchandising is executed accurately according to planograms, seasonal programs, and promotions, while staying informed on monthly campaigns and supporting the team in effective implementation.
  • Recruit, hire, and train team…
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