Seasonal Warehouse Lead, Bailey Road - Night Shift

Position: Seasonal Warehouse Lead, Bailey Road - Night Shift, Full Time
Location: North Jackson

Be part of an amazing story

 Macy's is more than just a store. We're a story. One that's captured the hearts
 and minds of America for more than 160 years. A story about innovations and
 traditions…about inspiring stores and irresistible products…about the excitement
 of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day
 Parade. We've been part of memorable moments and milestones for countless
 customers and colleagues. Those stories are part of what makes this such a
 special place to work.

 Job Overview

 The Warehouse Lead is responsible for achieving daily department goals set by
 the Operations Manager. They will monitor hour by hour performance, adjust
 staffing as needed, and provide feedback to colleagues on operational processes.
 Perform other duties as assigned.

 Full-time colleagues are typically scheduled to work 30 or more hours per week,
 while part-time colleagues are typically scheduled 12-24 hours per week. Hours
 are dependent on business needs and colleague availability. Information
 regarding hours per week needed for benefit eligibility purposes can be
 found here.
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 What You Will Do

* Conduct daily meetings to discuss the business, priorities, and transition to
    / from next shift.
  
* Enlist colleagues to offer suggestions for process/culture improvement and
    champion their cause.
  
* Ensures colleagues are trained, cross-trained and/or certified in all
    operational areas. Recognizes training deficiencies works in partnership with
    Core Trainer and Operations Manager to retrain and address issues.
  
* Ensures KPIs related to merchandise movement, service levels, accuracy and
    productivity standards are achieved. Ensures colleagues are working toward
    continuous improvement goals and objectives.
  
* In partnership with Core Trainer, participate in new hire on-boarding
    process, including facility tours and orientation.
  
* Maintains a clean and organized workplace and work to ensure the personal
    safety of all colleagues.
  
* Practices open and continuous communication; values keeping others well
    informed; presents written and verbal ideas and feedback in easily understood
    ways.
  
* Provides guidance to daily operations activities to ensure a high degree of
    coordination and cooperation between different areas.
  
* Provides hands-on direction to colleagues for the operation of the
    fulfillment center.
  
* Recognizes and celebrates individual and team performance with positive
    reinforcement.
  
* Responsible for maintaining the hourly process board to drive performance
    within the process path. Adjust staffing to close performance gaps exposed
    through process board updates.
  
* Responsible for having influential conversations with colleagues that are off
    standard to the defined quick reference guide methodology to support the
    development of the team’s skills.
  
* Responsible for communicating the conversations with the Operations Manager.
  
* Achieve daily department plans established by the Operations Manager. Balance
    freight flow, validate colleagues time spent in function, monitor hour by
    hour performance and adjust staffing.
  
* Foster an environment of acceptance and respect that strengthens
    relationships, and ensures authentic connections with colleagues, customers,
    and communities.
  
* Regular and dependable attendance and punctuality.

 Skills You Will Need

 Communication:
Strong verbal and written communication skills to ensure clear
 instructions, facilitate teamwork, and maintain open dialogue with colleagues.

 Training and Development:
Capacity to conduct operational training sessions,
 cross-train colleagues, and support the ongoing development of the overall
 team.

 Organization and Time Management:
Skill in coordinating daily operations,
 maintaining cleanliness and organization, and prioritizing tasks to meet
 productivity standards.

 Problem-solving:
Ability to identify issues, analyze situations, and implement
 effective solutions to improve operational efficiency.

 Technology Proficiency:
Proficiency in using computers and handheld technology
 to access instructional documents, track productivity, and communicate with team
 members.

 Equipment:
Ability to operate forklifts, pallet jacks and other equipment as
 needed.

 Team

Collaboration:

Must be able to work collaboratively with other team
 members to achieve goals and maintain a positive work environment.  Must be able
 to understand and communicate effectively with customers, co-workers, and People
 Leaders. Must be able to read and understand employment policies and safety
 rules/procedures in English.

 Self-motivation:
Resourceful self-starter who can work independently and take
 initiative to address challenges as they arise.

 Who You Are

* Candidates with a High School Diploma or equivalent are encouraged to apply.
  
* Must be able to:
    
* Understand and communicate effectively with customers,…