Group Account Manager - Roche; EMEA

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent, automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people, and we're always looking to strengthen our team across the globe.

This is a rare opportunity to shape how world-class automation and technology solutions impact one of the most influential pharmaceutical companies in the world.

You’ll be a highly collaborative strategic Account Manager, experienced in complex digital solution selling and managing large global accounts in the healthcare (ideally Biopharma) industry.

As Group Account Manager, you’ll lead strategic account development, foster executive‑level relationships, and unlock new opportunities across the Hitachi enterprise for Roche.

In addition to your day‑to‑day role with JR Automation, you’ll also be part of Hitachi’s Global Marketing & Sales (GM&S) team, at the very center of a global transformation driving our unified “One Hitachi” strategy to combine our diverse businesses (IT, Energy, Mobility, etc.) for integrated digital solutions, creating comprehensive offerings for our customers.

This transformation is led by GM&S, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.

• Own the Relationship:
  Lead all commercial aspects of JR Automation’s partnership with Roche including pricing, negotiations, pipeline development, and growth strategy.
• Drive Strategic Growth:
  Develop and execute a cross‑business account plan to expand share of wallet and deliver profitable orders.
• Champion Solution Selling:
  Coordinate across Hitachi businesses to create value‑driven solutions that meet customer needs.
• Engage at the Highest Level: Build strong relationships with key stakeholders, including C‑suite decision makers.
• Stay Ahead:
  Monitor market trends, customer requirements, and competitor activity to inform strategy.
• Deliver Impact:
  Ensure projects run smoothly, resolve challenges, and maintain exceptional customer satisfaction.

• Extensive knowledge of the pharmaceutical industry is a given; experience of working with Roche strongly preferred.
• At least 10 years in digital solution sales and account management with proven success in growing large, complex, global accounts.
• Experience in automation or a JR Automation background would be highly advantageous.
• The ability to navigate global enterprises and work across cultures and time zones.
• Willingness to travel up to 50% (domestic and international).
• Fluency in English;
  Japanese proficiency is a plus.

We’re a global, 1000‑strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real‑world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

• Wa – Harmony, Trust, Respect
• Makoto – Sincerity, Fairness, Honesty, Integrity
• Kaitakusha‑Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first‑class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

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