Customer Advisor; m​/f​/n at Telekom Shop

Position: Customer Advisor (m/f/n) at Telekom Shop
Location: Germany

** Deutsche Telekom Privatkunden-Vertrieb GmbH*
* ** Job description
** You are a confident salesperson in the Telekom Shop team. In consultations, you impress customers with your understanding of their needs, applying your extensive specialist knowledge in a targeted manner and bringing our product world to life. You support your colleagues in technical matters with your professional experience and expertise.

As a salesperson in the Telekom Shop, you will take on the following tasks:
* You will advise on and sell standard products and services
* You will take on service tasks at the service counter, including troubleshooting with simple means
* You will clarify critical and complex customer concerns and process customer orders according to system specifications, including data maintenance
* You will participate in product-specific sales promotion measures in the region
* You will assist with the training/instruction of employees in the shop
** Requirements
* * You have completed vocational training and specific task-related further training or have equivalent professional experience. Due to your specialist professional experience, you already have specialist knowledge in sales.

You also have the following knowledge and skills:
* Confident manner and enjoyment of sales
* Knowledge of the Telekom product range or willingness to acquire this knowledge
* High degree of goal orientation, commitment, flexibility, and resilience
* Willingness to adapt working hours to standard opening hours and customer frequency
* Well-groomed appearance
* Sales and negotiation skills

Your application may be processed by external service providers in Germany. Applications for positions outside Deutsche Telekom AG may also be processed by recruiters in other European countries. This also applies to the processing of applications to subsidiaries of Deutsche Telekom AG. Therefore, please note the following for our civil servant employees:
You are not required to include documents relevant to your personnel file, in particular civil servant evaluations, with your application. However, you are free to provide these documents voluntarily.

This position is also available on a part-time basis.

People with severe disabilities will be given priority if they are equally qualified.
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