Telecom Shop Customer Advisor; m​/f​/d

Position: Telecom Shop Customer Advisor (m/f/d)
Location: Germany

** Deutsche Telekom Privatkunden-Vertrieb GmbH*
* ** Job description
** You are a confident salesperson in the Telekom Shop team. In consultations, you impress customers with your understanding of their needs, your extensive specialist knowledge, and your lively presentation of our product range. You support your colleagues in technical matters with your professional experience and expertise.

As a salesperson in the Telekom Shop, you will take on the following tasks:
* You will advise on and sell standard products and services
* You will perform service activities at the service counter, including troubleshooting with simple means
* You will clarify critical and complex customer concerns and process customer orders according to system specifications, including data maintenance
* You will participate in product-specific sales promotion measures in the region
* You will assist with the training/instruction of employees in the shop
** Requirements
* * You have completed vocational training and specific task-related further training or have relevant professional experience. Due to your specialist professional experience, you already have specialist knowledge in sales.

You also have the following knowledge and skills:
* Confident manner and enjoyment of sales
* Knowledge of the Telekom product range or willingness to acquire it
* High degree of goal orientation, commitment, flexibility, and resilience
* Willingness to adjust working hours to standard business hours and customer frequency
* Well-groomed appearance
* Sales and negotiation skills

Your application may be processed by external service providers in Germany. Applications for positions outside Deutsche Telekom AG may also be processed by recruiters in other European countries. This also applies to the processing of applications for positions at subsidiaries of Deutsche Telekom AG. The following note therefore applies to our civil servant employees:
You are not obliged to include documents relevant to your personnel file, in particular civil servant evaluations, with your application. However, you are free to provide these documents voluntarily.

This position is also available on a part-time basis.

Severely disabled persons will be given priority if they are equally qualified.
#J-18808-Ljbffr