Key Account Manager

Key Account Manager

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas:
Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

The Key Account Manager (KAM) is responsible for driving sustainable sales growth by developing and managing long‑term relationships with key healthcare stakeholders, including hospitals, clinics, healthcare professionals (HCPs), and decision‑makers. The KAM ensures excellent execution of brand strategies, maximizes product opportunities, and supports the implementation of national and regional business plans in respect with Ipsen's and country's Ethics & Compliance rules.

• Identify and execute on business opportunities for designated company products in onco-urology and neurology. Drive sales performance and achieve territory targets.
• Identify innovative and compliant mechanisms to engage and provide value to key customers and differentiate Ipsen based on key company and brand strengths.
• Provide scientific and product information in compliance with promotional regulations.
• Monitor competitive landscape, market trends, competitor activities, and customer behaviors. Collect market insights and develop action plans for key projects and stakeholders.
• Collaborate with cross‑functional teams (Marketing, Medical, Market Access, Supply Chain) to ensure strong support for key accounts.
• Partner cross-functionally to execute a strategically aligned key account plans and activities
• Coordinate congress/conferences planning and execution, including booth development, KOL engagements, and promotional opportunities. Organize and participate in seminars, round tables, group meetings aimed for brand promotion.
• Apply creativity, innovation & out-of-box thinking to solve complex business / marketplace issues
• Contribute to development of the marketing/commercial strategy, including digital activities
• Identify and manage tender opportunities where applicable.
• Implement an ROI measurement plan to assess impact of key tactics on sales and anticipate when functional course correction is required and adjust with a sense of urgency

• Conduct regular account analysis to identify opportunities, risks, and specific customer needs.
• Prepare and execute tailored account plans aligned with brand and business objectives.
• Execute planned activities in matrix organization. Effectively manage territory resources and budget.
• Identify and bring to completion accounts and territory sales opportunities, through internal and external partnerships and territory management
• Adapt selling style & approach to match the sales environment, such as an account management approach in hospital departments/centres, or F2F activities, including group meetings, seminars etc
• Undertake accurately and timely planning reporting activities in CRM and iEngage, including field activities planning, detailing call records, sales analysis; insights gathering; consents collection and other required information. Maintain accurate records of customer interactions and account activities.

• Maintain strong understanding of product features, benefits, and key data; clearly communicate value to stakeholders.
• Regularly update knowledge on latest efficacy data, studies, and internal training materials.
• Understand competitor positioning and confidently…