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Technical Sales Support Executive – Biological Products; m/f/d
Job in
Germany, Pike County, Ohio, USA
Listed on 2026-07-19
Listing for:
Serana Europe GmbH
Full Time
position Listed on 2026-07-19
Job specializations:
-
Sales
Technical Sales, Sales Representative
Job Description & How to Apply Below
Location: Germany
Technical Sales Support Executive – Biological Products (m/f/d)
Pessin , Germany
Technical Sales Support Executive – Biological Products (m/f/d)We are seeking a motivated Technical Sales Support Executive to support our customers,sales activities, and order fulfilment processes for biological and chemicalproducts.
The role involves preparing quotations, processing customer orders, coordinating product availability and shipments, and providing customers with technical and commercial product information. The successful candidate will work closely with Sales, Logistics, Quality, Production, and Finance to ensure accurate andtimely order execution.
Key Responsibilities- Prepare quotations, sales orders, and customer documentation.
- Respond to customer enquiries regarding biological and chemicalproducts.
- Coordinate product availability, delivery schedules, and international shipments.
- Maintain accurate customer, product, pricing, and order informationwithin the ERP system.
- Support the preparation of technical documents, certificates, and shipping documentation.
- Communicate with customers, distributors, logistics providers, and internal departments.
- Follow up on open quotations, orders, deliveries, and customer requests.
- Assist with resolving order, product, and logistics-related issues.
- Previous experience using an ERP platform such as SAP, Odoo,Microsoft Dynamics, or an equivalent system.
- Experience in customer support, technical sales support, orderfulfilment, or logistics.
- Familiarity with biological, life science, pharmaceutical,laboratory, or chemical products.
- Strong organisational skills and attention to detail.
- Professional written and verbal communication skills.
- Good English skills;
German or additional languages would be an advantage. - Comfortable working in a technical, international, and customer-focused environment.
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