Commercial HVAC Service Agreement Sales Representative - Ohio

Commercial Service Account Manager

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.

As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes.

The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk.

This role will be based in Columbus, OH and predominantly be out in the field with customers supporting customers and growth in Columbus. The role will also cover the territory into Western PA and Northern WV.

This Role Offers:

• Lucrative Earnings & Vehicle Program:
  Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle).
• Comprehensive Support & Training:
  Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.
• Global OEM Backing:
  The strength and resources of an industry-leading global OEM, paired with an experienced local support team.
• Career Advancement:
  Structured development paths built to advance your career into leadership or other business areas

Key Responsibilities:

• Strategic Account Planning & Growth:
  Develop territory plans, expand relationships with new and existing clients, and present at customer seminars to generate high-value opportunities.
• Pipeline & CRM Management:
  Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
• Consultative Closing & Renewals:
  Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Create and maintain Sales Territory and Account plans where necessary
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Experienced seller in attracting new customers as well as building share value with existing customers
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Ability to seek out or respond to repair opportunities
• Establishing and building credibility with knowledge of Carrier products/solutions
• Strong ability to develop and sustain customer relationships
• Clearly articulate the value of Carrier's value offerings and how they map to the customers' needs
• Ability to detect the Customer's buying stage and adjust selling accordingly
• Effective presentation and communication skills
• Prioritize on best opportunities
• Responding to the customer requirements in a timely manner
• Gaining the…