Lead Surveillance Operator

Thistledown Racino
Thistledown Racetrack
21501 Emery Rd
N Randall, OH 44128, USA

Reporting to the Surveillance Supervisor, the Surveillance Officer Lead protects assets and maintains integrity of the company using clandestine surveillance operations.

• Protects assets and maintains integrity of the company using clandestine surveillance operations.
• Maintains surveillance on designated areas and activities.
• Observes irregular activity as required.
• Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.
• Provides CCTV and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
• Would act in leadership role in absence of supervisor.
• Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication.
• Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
• Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations.
• Ensures that team members clearly understand and are held accountable for their performance expectations.
• Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
• Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
• Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision.
• Recommends and implements change to improve overall team member and guest satisfaction.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• Must possess excellent basic math skills.
• Must be able to identify those cheating methods, and other irregular activities.
• Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation.
• Must be able to get along with co-workers and work as a team.
• Must present a well‑groomed appearance.

• High school diploma or GED is required.
• Must be familiar with camera equipment and those methods of operation and recording as required.

• Must be able to obtain an Ohio Lottery Commission license

Equal Opportunity Employer
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