Safety & Security Armed Officer - Diley Ridge - Rotating Shift

Employment Type:

Full time

Rotating Shift

An affiliation of Mount Carmel and Fairfield Medical Center, Diley Ridge Medical Center is a state-of-the‑art medical complex that includes emergency, inpatient and diagnostic services as well as an attached medical office building. Located in Canal Winchester, the center serves patients throughout northern Fairfield County, including the communities of Pickerington, Groveport, Canal Winchester, Carroll, Baltimore and Violet Township. At Diley Ridge Medical Center, we’re proud to be a part of the lives of the people in our community.

That's why we're looking for Security Officers who have a strong spirit of community, sense of teamwork and constant focus on excellence.

• Education:
  
  High School graduate or GED.
• Certification: OPOTC or OPOTA Certification preferred.
• Certification:
  Certification in OPOTA Private Security Firearms training (within 30 days of hire; may be extended under limited circumstances with supervisor approval).
• Successful completion and maintainence of all required education, training and competencies related to firearms as desingated by Diley Ridge Medical Center.
• Certification/License:
  Possess or obtain an Ohio Carry and Conceal Permit (must apply within 30 days of obtaining an OPOTA Private Security Firearms Certification).
• Certification:
  Ohio Class "C" Underground Storage Tank Operator (within 90 days of Hire).
• Experience:
  
  Minimum (3) years experience in security, law enforcement or military disciplines where firearms were carried or equivalent training which might include criminal justice, homeland security, military schools or law enforcement academy is preferred.
• Effective communication skills; ability to interact professionally.
• Must be able to meet the physical and mental elements of the job description.
• Customer service oriented; able to function in high stress situations with personal restraint and control.
• Basic computer skills.

Reports to:

• Safety & Security Supervisor

Supervises:

• N/A

Essential Responsibilities:

• Service Excellence:
• Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
• Acts as a liaison with customers.
• Promptly answers telephone, acknowledges, greets and assists any customer entering the facility.
• Strives to meet or exceed the expectations of patients, visitors and other staff members, in the spirit of quality & excellence.
• Provides for periodic rounding on patients & families, providing updates and initiating service recovery on identified issues.
• Center Operations:
• Maintains a safe & secure environment through job knowledge, skills & engagement.
• Intervenes as appropriate in any safety & security observed issues.
• Enforces all governmental regulations, standards, & policies associated with healthcare safety & security (i.e. smoking policy).
• Ensures center goals & objectives are reached / maintained during shift.
• Conducts follow-up investigations, if warranted or directed, ensuring documentation of investigative steps.
• Visible & proactive in patrolling and alternating routes on the campus and within the center.
• Responds to STAT calls expeditiously & safely.
• Provides escorts for staff, patients & visitors within the center’s campus.
• Enforce center parking policies.
• Provide helipad duty during landings & departures.
• Ensures integrity of patient personal property.
• Monitors cameras and access control.
• Keeps emergency entrance and approaches clear of non-emergency vehicle traffic.
• Responds to safety incidents / visitor injuries as appropriate, ensuring medical assistance is summoned.
• Provides security for VIP’s.
• Communication:
• Communicates safety & security discrepancies to the appropriate party for mitigation.
• Communicates pertinent information to appropriate members of the center in a timely manner.
• Provides information to Physician offices, as necessary.
• Assists the clinical staff with answering incoming & placement of outgoing phone calls.
• Maintains relationships…