Director of Corporate Security & Loss Prevention

Arhaus was founded in 1986 on a simple idea:
Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Director of Corporate Security & Loss Prevention will be responsible for developing, implementing, and overseeing enterprise-wide strategies to mitigate inventory loss, internal misconduct, operational risk, and physical security vulnerabilities across Arhaus retail and corporate locations.

This role integrates proactive loss prevention, internal investigations, compliance auditing, and physical security governance into a unified enterprise function.

• Develop and implement company-wide shrink reduction strategy
• Analyze POS data for exception reporting (discounts, overrides, returns)
• Conduct routine and surprise operational audits
• Identify systemic vulnerabilities in process and policy

• Lead investigations into internal theft and misconduct
• Partner with HR on disciplinary procedures
• Conduct interviews and case documentation
• Liaise with legal counsel when appropriate

• Audit discretionary discount authority
• Identify misuse patterns
• Develop guardrails and approval workflows
• Implement manager-level accountability reporting

• Standardize documentation and approval processes
• Audit backroom handling procedures
• Implement chain-of-custody controls where needed

• Develop enterprise physical security standards
• Oversee access control systems and credential governance
• Standardize CCTV strategy where appropriate
• Manage security vendor relationships

• Provide quarterly shrink and risk dashboards
• Report trends and corrective action plans
• Present findings to executive leadership
• Align prevention strategy with financial metrics

• 10–12+ years in retail loss prevention or corporate security
• Experience in high-value retail environments preferred
• Familiarity with POS exception reporting tools
• Experience building enterprise LP programs from ground up
• Strong cross-functional leadership capability
• Knowledge of access control and physical security systems

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.