Mobile Service Technician at McCluskey Automotive land, Hamilton County, OH

The Mobile Technician is responsible for delivering high‑quality automotive maintenance and light repair services directly to customers through GM Mobile Service+. This role operates a fully equipped dealership‑owned mobile service vehicle and performs approved services at customer homes, workplaces, or other off‑site locations. The Mobile Technician ensures a premium customer experience while maintaining GM and dealership service standards.

JOB TITLE:

Mobile Technician

REPORTS TO:

Service Manager

LOCATION:

Loveland, OH

• Perform GM Mobile Service+ approved maintenance and light repair services, including but not limited to:
• Oil and filter changes
• Tire rotation and tire repair
• Battery testing and replacement
• Multipoint vehicle inspections
• Wiper blade replacement
• Cabin and engine air filter replacement
• Recall and minor warranty work as authorized
• Operate and maintain a mobile service vehicle, tools, diagnostic equipment, and inventory
• Follow GM repair procedures, service bulletins, and safety guidelines
• Complete accurate repair orders, inspections, and documentation using dealership DMS and mobile service apps
• Communicate clearly with customers regarding service findings, recommendations, and next steps
• Represent the dealership professionally at all customer locations
• Ensure cleanliness, organization, and proper stocking of the mobile service vehicle
• Adhere to scheduled appointments and manage time efficiently throughout the service route
• Escalate complex repair needs to the dealership service department
• Maintain compliance with dealership policies, GM standards, and local/state regulations

• High school diploma or GED
• Valid driver’s license with a clean driving record
• Prior automotive maintenance or technician experience (1–2 years preferred)
• Ability to work independently in a mobile/off‑site environment
• Strong customer service and communication skills
• Mechanical aptitude and attention to detail
• Ability to lift up to 50 lbs and work in various outdoor condition

• GM Certified Technician (or willingness to obtain certification)
• ASE Certification(s)
• Experience using dealership DMS systems (e.g., CDK, Reynolds & Reynolds)
• Previous mobile service or field technician experience
• Basic diagnostic skills using GM scan tools

• GM and dealership‑supplied mobile service vehicle
• Mobile tablet or device provided for work orders and customer communication

• Off‑site customer locations including homes, offices, and commercial properties
• Exposure to varying weather conditions
• Independent fieldwork with regular communication with dealership service leadership

• Medical, dental, and vision benefits
• Voluntary benefits available
• Paid time off upon hire
• Paid company holidays
• 401(k) with conditional employer match after 6 months of employment
• Growth potential
• Automotive discounts

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.

McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.