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Information Technology Supervisor

Job in Glenwillow, Cuyahoga County, Ohio, USA
Listing for: Ohio Lottery Commission
Full Time position
Listed on 2026-09-13
Job specializations:
  • Software Development
    Software Engineer, Game & 3D/XR Development
Salary/Wage Range or Industry Benchmark: 101000 - 103000 USD Yearly USD 101000.00 103000.00 YEAR
Job Description & How to Apply Below

What You'll Do

We are looking for an experienced Information Technology Supervisor to lead our Gaming Systems/UAT team in analyzing and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system vendor.

Responsibilities

In this hands-on leadership role, you will supervise a team of Business Process Analysts, manage user acceptance testing and serve as the primary contact with the central gaming vendor. You will combine technical expertise with strong people leadership to drive team performance, foster collaboration, and deliver business value. Key responsibilities include but are not limited to:

  • Lead, mentor, and supervise a team of Business Process Analysts
  • Manage the analysis and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system, prior to production installation
  • Manage the gathering, creation and coordination of technical and business requirements related to gaming vendor software and Ohio Lottery Commission internal and external software modifications related to the central gaming system
  • Oversee, assign and prioritize work for analyzing and testing of all new and modified applications of the central gaming vendor.
  • Review program and system documentation and test results
  • Manage the creation of detailed acceptance testing scripts required for acceptance testing of gaming vendor software and OLC internal software related to the central gaming system.
  • Review and/or develop gaming vendor system and OLC system test data and procedures and oversee and monitor system test results
  • Serve as primary contact with the gaming vendor for daily operations and issues including maintaining open lines of communication, notifying the gaming vendor of issues, receiving and resolving central gaming issues, providing daily operational updates to the vendor, etc.
  • Enforce unit standards, policies and procedures
  • Conduct performance reviews, career development planning, and technical training for the team
  • Perform other duties and work on special projects

7 1/2 years (90 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.

  • Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, Cobol, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts;

    additional 5 1/2 years (66 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.
  • Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills

Information Technology, Computer Literacy, Management, Project Management, Software Development/Implementation, Testing Procedures, Adaptability, Critical Thinking, Innovation, Motivating Others, Leading Others

Agency Contact Name and…
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