Head Soccer Coach

About TOCA Soccer:

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way.

Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.

• Play Hard
• Care Deeply
• Grow Together
• Strive for Excellence
• Create Awesome Experiences

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• Competitive Pay and Comprehensive Benefits
• Generous PTO & Holidays
• Career Growth & Development
• Employee Assistance Program
• Active & Fit Membership
• Benefits Hub Discount Marketplace
• So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!

Job Title: Head Soccer Coach

Location: Richmond, OH

Report To: General Manager

Hours

Required:

Full Time up to 35 hours per week, including afternoons, weekends and holidays

Pay: $20 - $22 per hour

• Partner with the General Manager to uphold the program’s budget, including revenue, expenses, and financial reports.
• Follow the monthly business plan to achieve session, client, and financial targets.
• Utilize CSAT, NPS, Referrals, and Birdeye Reviews to retain and grow the existing client base.
• Contribute to positive YOY and month-over-month growth of the program.
• Build and maintain relationships with parents, community organizations, and local soccer clubs.
• Increase Leads, Guest Traffic, and Drop-Ins through community partnerships and cross-promotions.
• Assist in marketing strategies to attract participants to the program.
• Update TOCA Training Whiteboard to track month-to-date performance and forecast weekly program commitments.
• Follow up with dropped clients to identify any trends contributing to turnover.
• Participate in a specific plan to “Win Back” past clients from previous seasons.

• Commit to servicing a minimum of 5 Free Kick Off sessions and a minimum of 15 paid sessions weekly.
• Perform Baseline Session Data for effective conversion and long-term player development.
• Tailor TOCA Training Plans to meet the needs and long-term development of the player.
• Uphold our service commitment to maintain a clean and clutter-free, friendly and outgoing, well-maintained, and visually appealing environment.
• Collaborate with the TOCA Training Manager to review and develop a plan for guest and client recovery.
• Model TOCA training standards through session quality, client pathways, and experience reviews.

• Assist with recruiting, training, and supervising trainers.
• Provide ongoing support and coaching opportunities to trainers.
• Ensure trainers are active, energetic, and engaging while following TOCA Training Methodologies.
• Ensure that all trainers and coaches adhere to safety protocols and facility policies.
• Partner with trainers on business plans…