Guadalajara | Air Import Agent

Guadalajara | Air Import Agent

Expeditors is a global leader in logistics, providing seamless supply chain solutions to meet the complex demands of international trade. Headquartered in Seattle, Washington, we operate in over 350 locations across six continents, employing 19,000+ professionals. Our success is built on a culture of professionalism, leadership, and innovation.

Vision of the department:

Work as a team permanently in the surpassing of our clients' expectations through exceptional operational and customer service performance, seeking at all times the continuous improvement of our processes and the best logistics solutions that allow us to maximize our resources, minimize internal and client costs being this a major competitive advantage that allows us to increase our client portfolio and consolidate as the second most profitable department of the district.

Objective:

Process the shipments according to the requirements of the OPS manual, ensuring that the load is handled correctly and in the predicted times, offering excellent service to both external and internal customers.

Description of activities:

• Control of prealerts of new shipments.
• Filling of system screens in accordance with the KPIs marked by the OPS.
• Control of shipments via Gateway.
• Notification of new shipments to the internal customs department.
• Follow-up of status and confirmations of arrival with airlines avoiding delays or notifying them for their control.
• Entry of events in the system in accordance with the KPIs marked by the OPS.
• Notification of arrival to various clients with report.
• Collection of expenses in destination for clients without credit.
• Revalidation of Cisco guides and various clients.
• Payments to airlines.
• Control of the revolving fund of Schenker.
• Request of units to DCS.
• Billing of desconsolidations and expenses in destination to EI offices.
• Notifications to airlines and warehouses for the management of special shipments.
• Support to HP Operations for the sealing and delivery of units.

Requirements: 6 months of experience

• Basic knowledge of air transport documentation
• Interpersonal relationship skills with colleagues and clients and suppliers
• Organizational skills
• Computer knowledge
• English (Intermediate - Advanced)

Structure of report:

Expeditors offers excellent benefits

• Competitive salary
• Benefits above the law
• Life insurance
• Insurance of major medical expenses
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.