Operations Supervisor

Operations Supervisor 2nd Shift (ON-SITE)

Distribution Center/Warehousing West Jefferson,Ohio

At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

Shift: 2nd Shift Thursday, Friday Saturday Every other Wednesday (4:30pm-3:00am) ON-SITE

WHAT YOU'LL DO:

• Assist shift manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards.
• Responsible for assisting the shift manager in overseeing the daily operation of the department. Plans, prioritizes, and communicates all department related activities to associates to ensure efficiency and accuracy.
• Supervise functional areas to ensure all metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved.
• Monitor productivity and work to meet operational objectives and goals while maintaining standards pertaining to safety, quality, and production.
• Set priorities for team to ensure task completion, coordinates work activities with other supervisors.
• Make decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for benefit of the work team; coach/support subordinates in their decision-making efforts.
• Lead start-up shift meetings to communicate important DC information.
• Delegate tasks, train and monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOPs.
• Support and create a culture of consistency, fairness, and inclusiveness for associates.
• Maintain general responsibility for disciplinary process in counseling, through oral and written warnings. Ensure accurate attendance/FTO records and scheduling are maintained.
• Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement.

WHAT YOU'LL NEED:

• Associate/bachelor’s degree or equivalent experience (3-5 years of DC supervisory experience
• 1-2 years’ experience in a fully automated warehouse/distribution center operation
• Oral and written communications skills, Strong leadership with collaboration skills
• Excellent PC Skills (Excel & Word):
  Microsoft office Package, WMS
• Must be able to be flexible with schedule rotation based on business needs

WHAT YOU'LL GET:

A competitive benefits package including medical, dental, vision, 401K with company match, life insurance, short-term disability, flex time off and paid company holidays. Additional benefits include quarterly bonus potential, associate discount 40%-50%, tuition reimbursement

PHYSICAL REQUIREMENTS:

(with or without reasonable accommodation) Regularly required to sit, stand, bend and lift/move up to 30 pounds. May lift/move up to 50 pounds occasionally. Updated: 12.26.2023

Our company participates in E-Verify . E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster: /resources

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