Orders Management Coordinator and Administrative Assistant

Orders Management Coordinator And Administrative Assistant

Activa Home Health and Accord Care (Accord Care & Family of Companies) are looking for a highly organized, detail-oriented professional to join our team immediately. This dual-role combines Home Health Orders Management with Administrative Assistant responsibilities, supporting daily operations while ensuring timely, accurate physician documentation and regulatory compliance.

If you thrive in a fast-paced healthcare environment and enjoy organization, communication, and problem-solving, we'd love to hear from you.

What You'll Do

Orders Management

• Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.
• Manage physician orders through EMR/EHR systems and physician portals.
• Review documentation for accuracy, signatures, dates, and Medicare compliance.
• Upload and maintain complete patient records in the EMR.
• Monitor outstanding orders and follow up with physician offices to obtain signed documentation.
• Maintain accurate physician contact information.
• Generate order reports and provide status updates to leadership.
• Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.
• Support Medicare compliance, ACHC standards, audits, and survey readiness.
• Identify process improvements to increase efficiency and reduce reimbursement delays.

Administrative Assistant (Accord Care)

• Provide administrative support to leadership and office staff.
• Answer phones and direct calls professionally.
• Greet visitors and maintain a professional office environment.
• Manage filing, scanning, faxing, correspondence, and document organization.
• Assist with calendars, meetings, reports, and data entry.
• Maintain office supplies and administrative records.
• Support special projects and daily office operations.

Qualifications

Required

• High School Diploma or GED
• 1-2 years Administrative or office experience
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Excellent communication and organizational skills
• Professional phone etiquette
• Ability to multitask and prioritize
• Strong attention to detail

Preferred

• Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration
• Experience with EMR/EHR systems
• Knowledge of Medicare documentation, HIPAA, and healthcare compliance

What We're Looking For

• Organized and dependable
• Detail-oriented
• Strong communicator
• Self-motivated
• Positive team player
• Professional and customer-focused
• Able to manage multiple priorities in a fast-paced environment

Compliance & Safety

• Maintain HIPAA compliance and patient confidentiality.
• Follow agency policies, Medicare Conditions of Participation, and ACHC standards.
• Report accidents, incidents, and safety concerns promptly.
• Respond appropriately in emergency situations.
• Support patient rights, infection control, and agency survey readiness.
• Attend required meetings and training.

Why Join Us?

Hiring Immediately

Full-Time, Stable Position

Supportive Team Environment

Career Growth Opportunities

Meaningful Work That Supports Patient Care

Apply today and become an essential part of the Accord Care & Family of Companies team!

This role requires a screening through the Care Provider Background Screening Clearinghouse. For more information, visit their website at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.