General Manager

Position Summary The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.

Principal Responsibilities Acquire and Maintain Customers Compliance with all applicable federal, state and local statutes

Decipher, prepare and review financial statements and store reports

Ensure adequate availability of merchandise at all times

Fill out paperwork for submission to corporate support

Follow monthly marketing plans

Implement sales and marketing programs

Maintain company vehicles within safe operating standards

Managing inventory and cash assets

Meeting company standards for quality, customer service and safety

Meeting sales and revenue goals, implementing marketing and growth plans

Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate

Provide a safe, clean environment for customers and associates

Recruit, hire, and train to ensure efficient operations

Set goals and conduct weekly staff meetings

Store Management Train and develop associates

All other duties deemed necessary for effective store management

Requirements for General Manager Effective organizational skills

Established selling skills

Good communication skills

Handle multiple priorities simultaneously

Learn and become proficient in POS system

Maintain professional appearance

Must be able to read, write and communicate effectively in person and over the phone with employees and customers

Negotiate and resolve conflict

Plan, organize, delegate, coordinate and follow up various tasks and assignments

Recognize and solve problems

Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements

Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:

Associate or Bachelor’s degree with course work in business, accounting, marketing or management.

Two years’ experience in retail or other business emphasizing customer service, account management or merchandising.

General

Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds

Stooping, bending, pulling, climbing, reaching and grabbing as required

Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics

Prolonged driving and standing

Must be able to work in and outdoors in a variety of climates and weather conditions.
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