Systems Engineer

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

Systems Engineer

1

Okemos, MI

Hybrid Position

At Delta Dental, we celebrate our All In culture. It is a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Implements and maintains physical and virtual infrastructure and services. Collaborates with cross-functional teams to ensure the scalability, availability, and security of the systems.

• Deploys physical and virtual solutions based on business requirements and leverages available technologies.
• Implements architecture strategies and standards to deliver optimal performance, security, and cost efficiency within guidelines.
• Applies and enforces security measures and best practices to protect systems and data.
• Participates in cross-functional teams on systems management strategies for systems.
• Builds and updates infrastructure-as-code (IaC) scripts and templates to support automated deployments by using tools and Git repositories.
• Assists in the development and maintenance of operational policies, procedures, and documentation related to infrastructure.
• Identifies and resolves routine issues related to physical and virtual services, collaborating with Operations and Application teams and vendors as needed.
• Participates in capacity planning, performance analysis, and system tuning activities.
• Proposes innovative solutions by staying current with infrastructure technology trends. Participates in on-call rotation.
• Supports development teams by providing infrastructure engineering assistance for application deployment and integration.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Position requires a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field and three years' experience in the application of infrastructure technologies with hands-on experience in designing, implementing, and managing physical and virtual infrastructure. Certifications such as Red Hat Systems Engineer, Windows Administrator, or VMware Data Center Virtualization are preferred. Will accept any suitable combination of education, training, or experience.

Position requires a knowledge of infrastructure technologies such as physical and virtual compute including rack and blade servers, DAS and SAN storage, physical and virtual networks systems from vendors such as Supermicro, Dell, and CISCO; a proficiency with virtualization technologies and concepts, such as virtual machines (VMs), servers, storage, and compute management with common hypervisors such as VMware, KVM, Open Stack, or Nutanix AHV;

a proficiency with the use of infrastructure-as-code (IaC) tools such as Ansible, Terraform, Bit Bucket and Git; the ability to manage compute, storage, and network infrastructures, including CPU and memory controls, storage management, and system networking; the ability to manage, optimize, plan, and design infrastructure that uses Server Operating Systems such as Microsoft Windows, Red Hat Enterprise Linux, and Ubuntu, and related technologies such as Active Directory and DNS;

a familiarity with security best practices and tools for cloud environments, including identity and access management (IAM), encryption, and monitoring; strong problem-solving skills and the ability to troubleshoot complex issues in a physical and virtual environment; the ability to provide on-call support twenty-four hours a day, seven days a week; basic scripting and automation skills using languages such as Python, Bash, or Power Shell, Ansible, Terraform, Bit Bucket and Git;

and solid communication and collaboration skills, with the ability to work effectively in cross-functional teams.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.