More jobs:
Senior Application Developer; Customer Service Team
Job in
Okemos, Ingham County, Michigan, 48805, USA
Listed on 2026-03-03
Listing for:
Tech Tammina
Full Time
position Listed on 2026-03-03
Job specializations:
-
Software Development
Software Engineer
Job Description & How to Apply Below
Role:
Senior Application Developer (Customer Service Team)
Location:
Okemos, MI - minimum of 2 days a week in office
- Hybrid (On-site/Remote)
Rate:
Market
Duration:
Long term
The ideal candidate should have at least 5
-10 years of experience in one or more of the following:
• Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
• Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
• Knowledge of PBX architecture, telecommunication network services, and contact center systems.
• Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
• Strong understanding of contact center operation, including key metrics and workforce management needs
Position Requirements
10+ Years
work experience
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