Accounts Receivable Manager-Onsite OKC, OK

Job Details

Job Location:

APMEX DOWNTOWN - Oklahoma City, OK 73102
Position Type:
Full Time
Education Level: 4 Year Degree
Salary Range: $70,000.00 - $80,000.00

Hours:

8:00am-5:00pm

Days:
Monday-Friday

4 days required in office

Extended hours as needed during the week, and occasional weekends as needed for business needs

The Accounts Receivable (AR) Manager is responsible for leading and optimizing the Accounts Receivable function within a fast-paced, high-volume shared services environment. This role oversees daily AR operations including cash applications, collections, dispute management, reconciliations, customer account maintenance, reporting, and process improvement initiatives while ensuring operational excellence, strong internal controls, and exceptional customer support.

The AR Manager drives efficiency, scalability, and accuracy across the AR function while managing a high-performing team in a deadline-driven environment. This role partners closely with Treasury, Finance, Customer Service, Sales, Fraud, Operations, and external financial institutions to resolve payment issues, improve working capital performance, and support organizational growth.

The ideal candidate thrives in a high-intensity operational environment, demonstrates strong leadership capabilities, and possesses a continuous improvement mindset focused on automation, process standardization, and KPI-driven performance management.

• Manage day-to-day Accounts Receivable operations within a high-volume shared services organization.
• Oversee cash applications, collections activities, unapplied cash resolution, account reconciliations, deductions management, and customer account maintenance.
• Ensure timely and accurate processing of all incoming payments including ACH, wire transfers, lockbox payments, checks, and credit card transactions.
• Monitor AR aging and proactively manage delinquent accounts to minimize bad debt exposure and improve cash flow.
• Lead escalations related to customer payment issues, disputes, chargebacks, short pays, and unapplied cash.
• Ensure compliance with company policies, accounting standards, SOX/internal controls, and audit requirements.
• Build automated controls to catch duplicate payments and misapplied cash, with exception reporting and clear segregation of duties.
• Develop and maintain standardized AR procedures and workflows across the shared services organization.

• Lead, mentor, and develop a high-performing AR team in a fast-paced operational environment.
• Establish clear performance expectations, productivity standards, and service level agreements (SLAs).
• Conduct regular coaching, performance evaluations, and career development planning.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Manage staffing levels, workload balancing, and cross-training initiatives to support business continuity.
• Drive employee engagement and retention within a high-volume operational setting.

• Drive AR automation—cash application auto-match, AI assisted automation for repetitive tasks to cut manual work and errors and improve service levels and experience.
• Lead continuous improvement initiatives to improve efficiency, accuracy, turnaround times, and customer experience.
• Partner with leadership on system enhancements, workflow redesigns, and ERP optimization projects.
• Support shared services transformation initiatives and scaling strategies.
• Utilize data analytics and reporting to identify trends, operational gaps, and process improvement opportunities.
• Develop and maintain KPIs and dashboards to monitor team performance and operational effectiveness.

• Review and analyze AR aging reports, collections metrics, cash application accuracy, and DSO performance.
• Prepare and present operational and financial reporting to leadership.
• Support month-end and year-end close activities related to Accounts Receivable.
• Ensure accurate reconciliation of AR subledgers to the general ledger.
• Assist with audit requests and provide…