Customer Staff Accountant II

Customer Staff Accountant II

Welcome to Love's! Our Customer Accounting team is seeking a Customer Staff Accountant II to independently manage customer accounts of moderate complexity. The role ensures general ledger accuracy through reconciliation, dispute resolution, journal entries, workpaper documentation, and month-end close processes. Additionally, it involves identifying opportunities for process improvement, supporting team members, and enhancing overall departmental efficiency.

• Serve as the primary point of contact for assigned customer accounts of moderate complexity.
• Demonstrate full ownership of accounts from issue identification through resolution with minimal supervision.
• Maintain accurate customer account data across multiple systems.
• Prepare and post journal entries, perform general ledger account reconciliations, and complete supporting work papers for month-end close.
• Identify, research, and resolve variances and discrepancies with minimal supervision; recognize patterns and root causes.
• Ensure account integrity through timely payment application and dispute resolution.
• Analyze and resolve complex billing and payment discrepancies using sound judgment.
• Utilize automation tools to streamline recurring tasks and identify and recommend process improvement opportunities to enhance accuracy and efficiency.
• Provide guidance and support to the team as needed.
• Back up other team members when necessary.
• Other duties as assigned.

• Bachelor’s degree in accounting or related field required.
• 2–4 years of related experience.
• Experience working with ERP systems (SAP) is a plus.
• Experience with automation tools (e.g., Power Automate) and AI-assisted workflows.

• Hard skills:
  • Advanced proficiency in Microsoft Excel
  • Strong reconciliation and variance analysis skills
  • Ability to analyze data across multiple systems and identify discrepancies
  • High level of accuracy and attention to detail.
• Soft skills:
  • Strong analytical thinking and problem-solving abilities
  • Ability to independently resolve issues using sound judgment
  • High level of ownership and accountability for assigned work
  • Ability to prioritize, manage multiple responsibilities
  • Effective written and verbal communication skills
  • Ability to adapt to changing priorities
  • Identify process improvement opportunities.

• Requires prolonged sitting, some bending and stooping.
• Occasional lifting to 25 pounds.
• Manual dexterity is sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.
• Possible evening/weekend work.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.