Accounts Receivable Lead Job Oklahoma City area,Oklahoma USA,Accounting

Maintain comprehensive knowledge of company operations, customers, products, and equipment; including operational characteristics which affect pricing.
Knowledge and understanding of all applications in the accounting platform with ability to supervise and/or training assigned team members effectively
Administer clerical tasks and communication with factoring company, ensuring return on investment is satisfied
Assist with implementing an effective framework for balancing workload assignments, team member scheduling, and work distribution
Process adjustments and write offs, ensuring communication and retraining to resolve root cause issues
Oversee and coordinate the AR email inbox to maintain key information and ensure timely responses
Oversee and conduct escalation calls with customers to solicit payment, negotiate repayment, follow up on progress, and elevate for external collections agencies as needed.
Ensure accuracy with customer payments and transactions related to accurate receivables.
Prepare and monitor weekly AR Summary report to identify delinquent accounts, ensure all accounts are actively being worked, and collections issues are addressed in a timely manner to maintain KPI
Ensure coordination between all stakeholders to maintain accurate internal customer files including name or address changes, mergers, or specific invoice requirements
Collaborate with other internal departments such as customer service and billing to resolve issues and improve collections processes.
Communicate with Billing Specialists, customers, pricing, factoring company, and operations personnel to elevate gathering of information needed to efficiently collect open AR balances
Address customer inquiries or disputes related to billing and payments, ensuring a professional and courteous approach.
Produce and analyze accounting reports as assigned
Perform administrative and clerical tasks, such as data entry, upload supporting paperwork, filing paperwork, and contacting customers or vendors to discuss accounts
Utilization of technology to innovate company processes
Communicate effectively with accounting department staff, customers, and operations personnel to gather information needed to ensure accurate receivables and payables.
Other duties as assigned by management.

RESPONSIBILITIES AND DUTIES:

Maintain comprehensive knowledge of company operations, customers, products, and equipment; including operational characteristics which affect pricing.
Knowledge and understanding of all applications in the accounting platform with ability to supervise and/or training assigned team members effectively
Administer clerical tasks and communication with factoring company, ensuring return on investment is satisfied
Maintain department KPIs (key performance indicator)
Assist with implementing an effective framework for balancing workload assignments, team member scheduling, and work distribution
Process adjustments and write offs, ensuring communication and retraining to resolve root cause issues
Oversee and coordinate the AR email inbox to maintain key information and ensure timely responses
Oversee and conduct escalation calls with customers to solicit payment, negotiate repayment, follow up on progress, and elevate for external collections agencies as needed.
Ensure accuracy with customer payments and transactions related to accurate receivables.
Prepare and monitor weekly AR Summary report to identify delinquent accounts, ensure all accounts are actively being worked, and collections issues are addressed in a timely manner to maintain KPI
Ensure coordination between all stakeholders to maintain accurate internal customer files including name or address changes, mergers, or specific invoice requirements
Collaborate with other internal departments such as customer service and billing to resolve issues and improve collections processes.
Communicate with Billing Specialists, customers, pricing, factoring company, and operations personnel to elevate gathering of information needed to efficiently collect open AR balances
Address customer inquiries or disputes related to billing and payments, ensuring a professional and courteous approach.
Produce and analyze accounting reports as assigned
Perform administrative and clerical tasks, such as data entry, upload supporting paperwork, filing paperwork, and contacting customers or vendors to discuss accounts
Utilization of technology to innovate company processes
Communicate effectively with accounting department staff, customers, and operations personnel to gather information needed to ensure accurate receivables and payables.
Other duties as assigned by management.

REQUIRED

SKILLS AND ABILITIES:

Excellent communication skills, both written and verbal.
Excellent organizational skills with ability to manage multiple tasks
Proven ability to problem solve, proactively perform strategic planning and set priorities
Demonstrated track record for improving process efficiencies
Experience with AS400 and Net Suite system preferred
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