Coupa Consultant

Coupa Technical Consultant

Reports to:

Manager, Procurement Operations

We are seeking an experienced Coupa Technical Consultant to manage, support, and enhance the end-to-end Procure-to-Invoice (P2I) process within the Coupa platform.

The individual will serve as the primary technical resource for Coupa and will work closely with Procurement, Accounts Payable, Finance, IT, suppliers, and integration teams to ensure reliable operation of purchasing, receiving, invoicing, approval, accounting, and ERP integration processes.

The ideal candidate will combine strong Coupa functional knowledge with hands-on technical and integration expertise
, and will be capable of troubleshooting production issues, managing configuration changes, supporting releases, and driving continuous improvement and automation across the P2I lifecycle.

This position is best suited for a hands-on Coupa technical resource rather than a purely functional Coupa analyst
. The individual should be comfortable moving between business process discussions with Procurement/AP and detailed technical troubleshooting involving Coupa configuration, APIs, interfaces, ERP integrations, and production support.

• Bachelors degree in Information Technology, Computer Science, Finance, Supply Chain, or related discipline.
• 8+ years of experience with Coupa or similar Source-to-Pay / Procure-to-Pay platforms.
• Minimum 5+ years of hands-on Coupa experience
  .
• At least part of 2 implementation of Coupa as
  Procure-to-Pay platform
• Strong understanding of Procure-to-Pay / Procure-to-Invoice business processes
  .
• Hands-on experience with Coupa Procurement and Invoicing standard flow.
• Experience configuring Coupa business rules and approval workflows.
• Experience supporting Coupa integrations with ERP systems.
• Experience with APIs, XML, cXML, CSV, SFTP, and enterprise integration concepts.
• Strong analytical and troubleshooting skills.
• Ability to independently investigate and resolve complex production issues.
• Ability to communicate effectively with technical teams and Procurement/AP/Finance business stakeholders.

• Coupa certification strongly preferred.
• Experience integrating Coupa with SAP ECC or SAP S/4
  
  HANA
  .
• Experience with Coupa Invoice Smash/OCR or other invoice automation capabilities.
• Experience with middleware platforms such as SAP BTP/CPI, Mule Soft, Boomi, Informatica, or similar tools.
• Experience with Service Now, Jira, or similar ITSM/Dev Ops tools.

Coupa: Procurement, Invoicing, Receiving, Suppliers, Approval Chains, Accounting, CSP, Catalogs/Punch Out
Integration: Coupa APIs, REST, cXML, XML, CSV, SFTP
ERP: SAP ECC / S/4

HANA preferred
Processes: Procure-to-Invoice, Procure-to-Pay, Accounts Payable, Supplier Management
Support: Incident Management, Root Cause Analysis, Release Management, SIT/UAT
Tools: Service Now, Jira, API testing and integration monitoring tools

• Own day-to-day technical support and administration of the Coupa Procure-to-Invoice process
  .
• Support the complete P2I lifecycle, including:
• Requisition s
• Purchase Orders
• Catalogs and Punch Out
• Receiving
• Invoicing
• PO and non-PO invoices
• Invoice matching
• Approval workflows
• Accounting/cost center coding
• Supplier invoicing
• Invoice exceptions
• Credit memos
• ERP posting and payment-related integrations
• Configure and maintain Coupa business rules, approval chains, accounting structures, tolerances, invoice matching rules, and user permissions.
• Troubleshoot functional and technical issues across Procurement and Accounts Payable processes.

• Manage and troubleshoot integrations between Coupa and ERP/financial systems
  , preferably SAP.
• Support inbound and outbound Coupa integrations using:
• Coupa APIs
• REST APIs
• Flat-file/SFTP integrations
• cXML
• XML
• CSV
• Middleware/integration platforms
• Support integrations for:
• Suppliers
• Users
• Cost centers
• Chart of accounts
• Purchase orders
• Receipts
• Invoices
• Accounting data
• Payment/status information
• Analyze integration failures and coordinate resolution with ERP, middleware, infrastructure, and vendor teams.
• Monitor scheduled interfaces and proactively identify recurring failures or data-quality issues.

• Support complex invoice scenarios, including:
• PO-backed invoices
• Non-PO invoices
• Multiple cost centers
• Split accounting
• Line-level accounting
• Tax
• Freight
• Matching exceptions
• Invoice holds
• Duplicate invoice prevention
• Configure and support invoice approval workflows based on business requirements such as cost center, legal entity, department, account, invoice amount, and other accounting attributes
  .
• Partner with Accounts Payable to reduce invoice exceptions and improve touchless invoice processing.
• Support supplier invoice channels including CSP, SAN, cXML, and other electronic invoicing mechanisms.

• Serve as an escalation point for Coupa production issues.
• Perform root-cause analysis and implement permanent…