Legal Receptionist

Full‑Time Receptionist

Leading Criminal and Family Law Firm in Edmond, Oklahoma, and Oklahoma City, Oklahoma.

We are looking for a full‑time receptionist to become the welcoming face of our team. The role involves ensuring a seamless client experience from the moment they step through the door. You’ll play a key role in client assessment, appointment scheduling and office administration.

• Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels.
• Arrange appointments for qualified leads to have initial consultations (sales calls).
• Commence the pre‑engagement process for potential new clients in our case‑management software and oversee the follow‑up system with prospects.
• Provide the salesperson with all essential details to ensure productive conversations/consultations.
• Follow up with potential new clients to address their specific concerns and challenges.
• Greet and assist clients with warmth and professionalism.
• Answer and direct phone calls with efficiency and care.
• Schedule appointments and manage the firm’s calendar.
• Support the smooth operation of the office with administrative tasks and supply management.

• Bilingual proficiency in Spanish and English.
• Technically savvy in Microsoft Office, especially advanced Excel functions.
• Experience in sales or customer service is highly desirable.
• At least a high‑school diploma or equivalent (Bachelor’s degree preferred).
• Prior experience in the legal field is a plus.
• Strong verbal and written communication skills with a focus on empathy.
• Exceptionally organized, detail‑oriented, and capable of multitasking in a fast‑paced environment.
• Professional, approachable, and adept at handling administrative tasks and managing calendars.
• Self‑starter with excellent communication and problem‑solving skills, able to handle a fast‑paced environment and prioritize tasks effectively.

$30,000 – $42,000 per year.