Executive Administrative Assistant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and well‑being.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. The company is committed to ongoing training and development opportunities.

About Our Property: OKANA Resort & Indoor Water Park is located along the Oklahoma River in the Horizons District, near downtown Oklahoma City. The resort features an indoor water park, over 400 guest rooms and suites, dining options, and 30,000 square feet of meeting space.

We are looking for a highly engaging, customer‑focused individual to join our team as Administrative Assistant. The successful candidate will be engaging, energetic, and open to learning, responding professionally and courteously to guests and team members, and supporting the team both personally and professionally.

• Provide timely customer service to the hotel and resort team.
• Assist with day‑to‑day operations of the main office functions.
• Perform administrative duties such as running reports, filing, answering phones, and processing invoices.
• Create and distribute communication documents.
• Update postings and communication venues throughout the resort.
• Process reports, invoices, bills, and associated mail in a timely manner.
• Greet persons entering the office, determine the nature and purpose of the visit, and direct/escort them to their destination.
• Open, read, and prepare answers to routine letters.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Take and distribute meeting minutes to appropriate individuals.
• Create and maintain computer‑ and paper‑based filing and organization systems for records, reports, and documents.
• Prepare letters, memos, and other documents.
• Enter and retrieve information from computer databases to update records, files, reservations, and answer inquiries from guests.
• Document and communicate all guest requests/complaints to appropriate personnel.

• Passion and enthusiasm for helping others.
• Collaborative team player.
• Good listening and communication skills.
• Ability to handle confidential and sensitive information.
• Strong attention to detail and ability to multi‑task while delivering work on time.
• Strong interpersonal skills and ability to build trusting working relationships.
• Proficiency with computers and mandatory Microsoft programs.

Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.