Service and Warranty Admin

Job Title: Service & Warranty Administrator
Location: Edmond Hyundai, Edmond Oklahoma
Employment Type: Full-Time

About Us:
Edmond Hyundai is a customer-focused automotive dealership known for delivering top-quality vehicles and outstanding service. We are seeking a detail-oriented Service & Warranty Adminstrator to join our service team. This role is essential in ensuring all warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Responsibilities:

• Prepare, submit, and track warranty claims with manufacturers and vendors

• Ensure all warranty documentation is complete, accurate, and filed properly

• Review repair orders for compliance with manufacturer policies and guidelines

• Communicate with service advisors, technicians, and management to resolve claim issues

• Monitor claim status and follow up on unpaid or denied claims

• Maintain current knowledge of manufacturer warranty policies and procedures

• Assist in auditing warranty files and reports to ensure dealership compliance

• Handle daily deposits for Service Team
• Issue Purchase Orders for Dealership Vendors

Qualifications:

• Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred

• Knowledge of manufacturer warranty policies and dealership operations

• Excellent organizational and time management skills

• Strong attention to detail and accuracy in data entry and paperwork

• Proficiency with dealership management software (DMS) and Microsoft Office

• Strong communication and problem-solving skills

What We Offer:

• Competitive pay based on experience

• Health, dental, and vision insurance options

• Paid time off and holidays

• Employee discounts on vehicles, service, and parts

• Opportunities for training and career advancement