Senior Administrative Coordinator

PRINCIPLE CHOICE Senior Administrative Coordinator POSITION PURPOSE

The Senior Administrative Coordinator serves as the central point of coordination for administrative operations within the Principle Choice office. This position is responsible for managing front office functions, providing executive-level administrative support, maintaining office efficiency, coordinating communications, ensuring a professional environment for visitors and staff, and supporting company leadership with daily operational needs. This role represents the organization's first impression and is expected to demonstrate exceptional customer service, professionalism, confidentiality, and organizational skills.

This position reports to the Executive Assistant of the President of PCH. This position is required to work in an office setting and is not eligible for telecommuting unless otherwise authorized by company leadership.

• Serve as the primary point of contact for all incoming visitors, patients, families, vendors, and referral sources.
• Greet visitors and ensure they are directed appropriately.
• Maintain visitor logs and company sign-in procedures.
• Notify and coordinate with department leaders regarding expected and unexpected visitors.
• Escort visitors to the appropriate office, meeting room, or department when necessary.
• Answer, screen, and route incoming telephone calls in a professional and courteous manner.
• Take accurate telephone messages and schedule appointments as requested.
• Monitor email inboxes and forward communications to appropriate personnel.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Maintain and coordinate the training room and conference room calendars.
• Coordinate conference room scheduling and preparation.
• Assist with preparing training rooms and conference rooms before scheduled meetings, training sessions, and company events.
• Ensure lobby and reception areas remain clean, organized, and welcoming.
• Oversee the cleanliness, organization, and general upkeep of common areas, including the reception area, training room, conference rooms, kitchen, and hallways.
• Maintain adequate office and reception supplies.

• Oversee daily administrative office operations to ensure efficiency and organization.
• Coordinate company calendars, meetings, and office events.
• Perform general administrative and clerical support duties as assigned.
• Assist departments with administrative projects and operational support.
• Assist with company-wide communications and announcements.
• Support onboarding processes for new employees.
• Develop and maintain filing systems, both physical and electronic.
• Perform filing, scanning, recordkeeping, document organization, and electronic file maintenance.
• Ensure confidential records are maintained according to company policy.
• Monitor office supply inventory and coordinate purchasing activities.
• Maintain office equipment and coordinate repairs or service as needed.
• Assist with facility maintenance requests and vendor coordination.
• Assist with the planning, coordination, setup, and cleanup of company meetings and special events.
• Make occasional local trips to purchase office supplies or obtain materials needed for company meetings, activities, or special events.
• Maintain reliable transportation for required local errands and other business-related travel.
• Remain flexible and available to assist with additional administrative or operational duties based on company needs.

• Provide administrative support to the President, Administrator, and Executive Leadership Team.
• Manage executive calendars and schedule meetings.
• Coordinate travel arrangements and conference registrations as needed.
• Prepare agendas, meeting packets, reports, presentations, and other executive materials.
• Draft correspondence, memoranda, and executive communications.
• Record notes and prepare meeting minutes when assigned.
• Maintain organized records of meeting materials, decisions, assigned action items, and follow-up requirements.
• Track and follow up on action items assigned by leadership.
• Assist with special projects, strategic initiatives, and priority assignments.
• Maintain strict confidentiality regarding business operations, employee matters, patient information, financial data, and other sensitive company information.

• Follow all company policies and procedures.
• Adhere to all HIPAA,…