Recognition & Engagement Coordinator

Welcome to Love's! Our Culture and Events department is seeking an Employee Recognition & Engagement Coordinator to deliver operational, administrative, and program support for employee recognition, engagement, culture, and Employee Resource Group (ERG) initiatives. This position coordinates the day-to-day administration of the Heart of Love's recognition program, supports OneERG governance and activities, assists with employee engagement programs, and helps ensure successful execution of Culture & Engagement initiatives across the organization.

This position serves as a key coordinator among internal stakeholders, vendors, employee resource groups, and cross-functional partners to support a culture where team members feel valued, connected, and engaged.

• Manage day-to-day operations of the Heart of Love's recognition program.
• Coordinate recognition card inventory, ordering, fulfillment, and distribution activities.
• Maintain recognition program files, documentation, trackers, and supporting materials.
• Monitor recognition activity and assist with reporting and program analysis.
• Coordinate with vendors, internal stakeholders, and system partners to resolve program issues and support enhancements.
• Assist in maintaining recognition program communications, resources, and training materials.
• Support program audits and quality assurance efforts to ensure accuracy and consistency.
• Coordinate employee engagement initiatives and culture-building activities.
• Assist with planning and execution of employee programs and campaigns.
• Support engagement activities by coordinating timelines, materials, communications, and logistics.
• Track participation, feedback, and metrics to support continuous improvement efforts.
• Assist in the development and maintenance of engagement calendars and project plans.
• Provide administrative support for OneERG and affiliated Employee Resource Groups.
• Maintain ERG charters, leadership rosters, meeting records, and governance documentation.
• Coordinate communications, meetings, and project timelines for ERG initiatives.
• Track participation, membership, activities, and program-related information.
• Support annual planning activities, leadership transitions, recognition efforts, and event coordination for ERGs.
• Manage incoming inquiries received through Culture & Engagement team mailboxes and communication channels.
• Draft and distribute communications related to recognition, employee engagement, and ERG initiatives.
• Coordinate project deliverables and follow-up activities among cross-functional stakeholders.
• Maintain communication schedules, content calendars, and program updates.
• Provide exceptional customer service to employees, leaders, and business partners.
• Maintain department spreadsheets, databases, dashboards, and reporting tools.
• Compile and distribute recurring reports for leadership and program stakeholders.
• Track key performance indicators (KPIs) for employee recognition and engagement programs.
• Assist with program measurement, data validation, and analysis.
• Ensure department records and data are accurate, organized, and current.
• Coordinate logistics for employee engagement programs, recognition activities, and culture events.
• Manage registrations, attendance tracking, supplies, awards, and materials as needed.
• Assist with meeting planning, room reservations, catering requests, and event support.
• Provide on-site support for employee programs and special events.
• Coordinate with vendors and internal partners to ensure successful program execution.
• Schedule meetings and maintain department calendars.
• Prepare meeting agendas, notes, action items, and follow-up communications.
• Maintain organized electronic filing systems and project documentation.
• Track project milestones, deadlines, and deliverables.
• Demonstrate initiative in identifying opportunities to improve processes, employee experiences, and program effectiveness.
• Other duties assigned as needed.

• HSDiploma or equivalent required.
• Associate's or Bachelor's degree in Human Resources, Communications, Business Administration, Organizational Development, Event Management, or related field preferred.
• 2+ years of experience supporting employee programs, engagement initiatives, human resources, communications, event coordination, recognition programs, or related functions preferred.
• Experience coordinating multiple projects and stakeholders simultaneously preferred.
• Experience working with reporting tools, data tracking, spreadsheets, and business…