Senior Process Reengineering Specialist

Senior Process Reengineering Specialist (100% Remote)

Stop "improving" processes and start rebuilding them.

We are looking for a Senior Process Reengineering Specialist to serve as the lead architect for a high-stakes divisional shift to Backend Sales Operations
. This isn’t a role for a generalist; we need a technical visionary who lives in Microsoft Visio and understands that a world-class workflow is only as good as the Organizational Design behind it.

You will lead end-to-end transformations—mapping complex "As-Is" states, designing high-fidelity swimlane diagrams
, and identifying the critical role realignments (and eliminations) required to support a new operating model. You’ll sit at the intersection of IT Systems and Human Capital
, translating business needs into functional specs that actually work.

• Architect the Future State: Lead cross-functional workshops to redesign business workflows and document them using advanced Microsoft Visio (swimlanes are a must).
• Organizational Design: Assess the impact of process changes on headcount. Identify role modifications, staff realignments, or position eliminations.
• System Integration: Evaluate how redesigned processes impact IT systems and data flows, ensuring technology enablement aligns with the new model.
• Own the Transition: Partner with Backend Sales Operations to define new governance, develop RACI matrices, and ensure a seamless handoff of responsibilities.

• 7+ Years of
  
  Experience:
  
  Proven track record in business process reengineering (BPR), transformation, or operational excellence.
• Visio Mastery: You are an expert at creating detailed, technical process maps that stakeholders and IT teams alike can follow.
• Change Management Backbone: Experience leading organizational change, including the sensitive nature of role redesign and workforce transition planning.
• Analytical Mindset: Lean, Six Sigma, or BPM certification is highly preferred.
• Technical Literacy: Ability to translate business requirements into functional specifications for IT and automation teams.

• 100% Remote: Work from wherever you are most productive.
• High Visibility: This role reports to leadership and has a direct impact on the division’s future operating model.
• Influence: You aren’t just documenting; you are defining how the business functions.

If you have a "steel spine" for change management and the technical depth to map the path forward, we want to hear from you.

Please be prepared to discuss or share examples of complex swimlane diagrams you have built (redacted for confidentiality) during the interview process.