Director, Commercial Operations

At Dendreon,we’retransforming the battle against cancer with personalized immunotherapy. Our flagship product,
PROVENGE® (sipuleucel-T), was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer,utilizinga patient’s own immune cells to fight the disease.

If you’re driven by the opportunity to make a meaningful impact on cancer patients’ lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a talented team of scientific, clinical, regulatory, and corporate professionals based in Seal Beach, and a commercial organization operating across the United States, Dendreon continues to advance innovation in personalized cancer treatment.

• Put Patients First:Every day is an opportunity to improve the lives of those living with cancer.
• Act with Integrity:We commit to transparency, honesty, and always doing what’s right.
• Build Trust:Trust is earned through candid, open communication and a collaborative approach.
• Raise the Bar:We embrace continuous improvement and innovation, always striving to elevate our people.
• Drive Results: We are accountable to each other and deliver success together.

• The Director, Commercial Operations is responsible for leading the commercial infrastructure, processes, and analytics that enable execution of Dendreon's commercial strategy. This role partners closely with Sales, Marketing, Market Access, Patient Operations, Finance, IT, and Compliance to deliver scalable processes, actionable insights, operational effectiveness, and consistent field execution.
• The Director will oversee sales operations, territory alignment, incentive compensation administration, CRM effectiveness, forecasting support, reporting, commercial analytics, and business planning processes. The role serves as a key liaison between field teams and corporate functions, ensuring data-driven decision making and operational excellence across the commercial organization. This position plays a critical role in supporting growth, improving customer engagement, and enhancing the patient experience.

• Lead day-to-day commercial operations supporting Sales, Marketing, Market Access, and Patient Operations.
• Develop and maintain operational processes that improve execution efficiency and organizational effectiveness.
• Support annual commercial planning, organizational design, and field deployment strategies.
• Establish operating rhythms and performance management processes that drive accountability and execution.

• Manage territory alignment, customer targeting, roster management, and field deployment strategies.
• Oversee incentive compensation administration, sales crediting, goal setting, and performance reporting.
• Ensure field teams have the tools, processes, and insights necessary for successful customer engagement.
• Partner with field leadership to identify performance trends and improvement opportunities.

• Lead development of commercial dashboards, scorecards, KPIs, and executive reporting.
• Deliver actionable insights related to sales performance, customer engagement, referral activity, patient journey metrics, and market dynamics.
• Partner with Finance and Commercial Leadership to support forecasting and performance evaluation.
• Translate data into strategic recommendations for senior leadership.

• Serve as business owner for CRM and commercial technology platforms.
• Drive adoption and optimization of customer engagement tools.
• Partner with IT and vendors to implement system enhancements and process improvements.
• Ensure data integrity, governance, and compliance…