Business Process Analyst

Position Title :
Business Process Analyst (BPA)

Organization :
Oklahoma State Department of Health (OSDH)

Position Type :
Contract Position
Hybrid. 3-4 days on site.
Rate: 70/Hr. on 1099
USC or GCs

The Business Process Analyst (BPA) will support the Oklahoma State Department of Health (OSDH) Transformation Management Office (TMO) by providing strategic initiative support, business process analysis and improvement,performance management, and stakeholder coordination. The BPA will support the planning, coordination, implementation, execution, monitoring, and completion of finance-related strategic initiatives while ensuring consistency with OSDHstrategy, mission, commitments, and goals.

The BPA will manage assigned activities and deliverables within scope,maintain effective stakeholder relationships, identify and help remove barriers, and escalaterisks or issues as needed to support successful initiative outcomes.

• Gather, analyze, and evaluate information relatedto agency business processes and standard operating procedures (SOPs).
• Identify inefficiencies and recommend improvements to standardize, streamline, and improve operations.
• Conduct gap analysis and root cause analysis and develop actionable recommendations to improve processes, systems, SOPs,workforce utilization, and management functions.

• Support the planning, coordination,implementation, execution, monitoring, and completion of finance-related strategic initiatives.
• Create, develop, and maintain project plans,milestones, action items, and other tools needed to achieve strategic initiative goals.
• Coordinate with initiative leads, sponsors, and stakeholders to maintain alignment on scope, timelines, deliverables, and expected outcomes.
• Identify blockers, risks, and issues; support resolution and and elevate concerns when appropriate.

• Analyze and evaluate proposed business processchanges before implementation.
• Conduct feasibility assessments and risk analyses and develop optimization strategies to support informed decision-making.
• Provide recommendations based on available data,process findings, stakeholder input, and operational requirements.

• Develop and maintain performance managementdashboards and reporting tools for strategic initiative leads, sponsors,and TMO leadership.
• Track and report key performance indicators(KPIs), milestones, risks, and initiative progress.
• Support clear, accurate, and timely communication of performance information to leadership and stakeholders.

• Apply change management practices in accordance with agency and TMO guidance.
• Support stakeholder engagement, communication,readiness, and adoption activities associated with process, system, or operational changes.

• Ensure assigned activities and deliverables adhere to applicable federal, state, and agency requirements and documented guidelines.
• Develop and maintain clear process documentation,reports, recommendations, SOPs, and other materials necessary to support implementation and sustainability.

• Lead and facilitate meetings, workshops,work groups, and other collaborative activities, particularly when an independent or neutral facilitator is beneficial.
• Engage professionally with stakeholders at multiple organizational levels and support cross-functional collaboration.
• Communicate findings, recommendations, risks, and decisions clearly to technical and non-technical audiences.

• Experience with business process improvement,process analysis, Agile, Lean Six Sigma, project management, or…