Contracts Specialist

About Us:

Image Trend, LLC. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, Image Trend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at Image Trend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description:

Under the direction of the Director of Legal Operations, the Contracts Specialist 2 independently reviews, negotiates, and administers moderately complex commercial customer agreements, applying sound judgment to balance business objectives, customer needs, and appropriate risk management. This role assists with contract redlines, operations, and internal stakeholder support while also demonstrating a deeper understanding of contract negotiations, procurement processes, and company contracting practices

What You'll Do:

• Review, draft, negotiate, and administer moderately complex SaaS agreements, MSAs, software licensing agreements, custom amendments, DPAs, BAAs, public procurement terms, and related documents in accordance with company policies
• Own assigned agreements through the full lifecycle and coordinate timely input, approvals, execution, renewal, amendment, and termination, including operating effectively during time-sensitive and business-critical situations, such as month or quarter-end cycles, or other key deadlines
• Identify contractual, operational, regulatory, security, privacy, revenue, and commercial implications; escalation high-impact issues with options and a recommendation
• Lead customer-facing negotiations and internal deal discussions for assigned matters, and participate in calls or meetings as required
• Partner with Sales, Customer Success, Finance, Product, Security, Compliance, Legal Operations, and Proposals to align commitments with policy and business objectives and to provide guidance regarding contract generation
• Interpret industry regulations and contract terms and provide practical guidance on obligations, risk, process, and approved alternatives
• Ensure accurate contract records, approvals, obligation handoffs, and lifecycle data in Salesforce and designated repositories
• Proactively provides regular updates and communicates contract status to leadership and assigned account team members as applicable
• Recommend or lead improvements to templates, clause guidance, intake, approvals, reporting, and workflow consistency
• Assist team members and model effective workload prioritization
• Perform additional duties or tasks as assigned

Requirements:

• Degree or Paralegal certification, or the equivalent combination of education and relevant experience
• Experience in contract management, including reviewing, writing, redlining, file management, and negotiating, preferably at a SaaS organization in healthcare, government procurement, or a related field that is highly regulated
• High attention to detail and strong analytical, problem-solving, and critical thinking skills
• Strong interpersonal and communication skills, both verbal and written,, including the ability to present, negotiate and influence others to achieve results
• Strong project management, organization, and time management skills with the ability to manage multiple priorities, competing deadlines, and…