Business Coach, Operational Excellence

Join a team that helps contractors build stronger businesses and better lives—for themselves, their teams, and the customers they serve.

Position:Business Coach, Operational Excellence

Location: Dallas, TX

Job :329

# of Openings:1

Empower Business Owners to Thrive
- Join our Team as a Business Coach of Operational Excellence!

At
Certain Path
, we empower independent home services businesses to grow, scale, and succeed. We’re looking for a
Business
Coach- Operational Excellence
to join our team of experts helping businesses implement proven operational models and improve their financial acumen.

In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey.

If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you.

What You'll Bring as our Business Coach
- Operational Excellence:

• 7+ years of experience and/or background in operational excellence or business transformation preferred
• Transfer Operational Acumen: Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports.
• Coach with
  
  Purpose:
  
  Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results.
• Drive Operational Change: Guide businesses in adopting Certain Path’s operational model, using data insights to inform strategic moves.
• Track and Improve Performance: Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
• Collaborate for Impact: Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support.
• Be a Thought Partner: Share trends and insights from the field to continuously enhance our coaching approach and service offerings.

What we Offer our Business Coach
- Operational Excellence:

• Exceptional Benefits! Medical, Dental, and Vision Plans with HSA or FSA Options, Company-Paid Life Insurance, Short-Term Disability and Long-Term Disability, 401k With Company Match, Complimentary Financial Advisory Services, Progressive PTO Available to Use Beginning Your First Day!
• Great Company Culture! Fun, People-Centric Team in Your Corner!

Travel Requirements for our Business Coach
- Operational Excellence:

• Infrequent travel may be required, up to 10% to attend our semi-annual company conference.

We support and coach more than 1,000 contractors across the U.S. and Canada, and we’re growing fast.

We exist to elevate home-service contractors-HVAC, plumbing, electrical, and roofing-through proven systems, hands-on coaching, powerful software, and a thriving member community. When our members win, families, teams, and local communities win.

If you’re motivated by meaningful work and measurable outcomes, you’ll feel right at home here.

We work hard and celebrate often-because great results and great culture go together.

We’re scaling quickly, which means real responsibility, new challenges, and room to advance.

Competitive pay and benefits from day one, with strong upside as you grow.

We’re expanding aggressively—your ideas and leadership can shape what’s next.

Balance heads-down productivity at home with high-energy collaboration in person.

Bring big ideas. We iterate fast, test often, and reward initiative.

Your work directly saves businesses and helps owners achieve their dreams.

From resort stays and cruises to golf outings-we make time to…