Senior Business Analyst; Payroll Solutions Operations Time & Attendance

Senior Business Analyst (Payroll Solutions Operations Time & Attendance)

The Business Enterprise Solutions (BES) team is part of Southland's Corporate Technology & Innovation organization and is responsible for delivering and supporting enterprise technology solutions that enable business operations and strategic objectives.

The Senior Business Analyst focusing on Time & Attendance and Payroll Systems serves as the primary technology partner for Corporate Payroll, Divisional Payroll, and the HR & Payroll Innovation Team. This role is responsible for supporting the ongoing operation, enhancement, and continuous improvement of Southland's time collection, workforce management, payroll, and labor compliance solutions. The position combines strong business analysis capabilities with deep construction payroll knowledge to ensure technology solutions effectively support field operations, payroll processing, compliance requirements, and organizational growth.

The Senior Business Analyst acts as a liaison between business stakeholders and technology teams, translating business needs into scalable solutions while ensuring existing systems remain reliable, efficient, and aligned with operational requirements. The role serves as a subject matter expert for construction payroll and timekeeping processes and provides leadership for business-led technology initiatives, process improvement efforts, system enhancements, vendor engagements, and operational support activities.

The ideal candidate has a strong construction industry background and understands the complexities associated with craft workforce management, union payroll, prevailing wage reporting, certified payroll, project labor agreements, labor cost allocation, multi-state payroll processing, and time collection practices. This individual is a trusted business partner who bridges business operations and technology to drive operational excellence and continuous improvement.

This position reports to the Payroll Solutions Operations Manager.

• Serve as the primary liaison between Corporate Payroll, Divisional Payroll, HR & Payroll Innovation, Field Operations, Finance, Human Resources, and Technology teams.
• Build trusted relationships with payroll leaders and operational stakeholders to understand challenges, business priorities, and opportunities for improvement.
• Facilitate requirements gathering sessions, workshops, process reviews, and stakeholder interviews.
• Translate business requirements into functional specifications, user stories, process maps, and solution recommendations.
• Serve as a trusted advisor regarding payroll, workforce management, and timekeeping technology capabilities.

• Serve as the functional subject matter expert for time collection, workforce management, payroll, and labor compliance technologies.
• Support day-to-day operations of existing payroll and timekeeping solutions.
• Partner with business users, vendors, and IT teams to troubleshoot and resolve complex system and process issues.
• Evaluate and support system enhancements, configuration changes, software updates, patches, and vendor releases.
• Maintain application documentation, support procedures, business processes, and knowledge management materials.
• Participate in release planning, testing, deployment, and post-production validation activities.

• Support business processes in the Time and Attendance solution, related to:
• Craft labor time collection
• Labor cost allocation and job costing
• Workforce scheduling and attendance tracking
• Overtime rules and labor compliance
• Mobile field time entry solutions
• Partner with payroll stakeholders to ensure systems properly support evolving regulatory and operational requirements.
• Recommend process and system improvements that improve payroll accuracy, compliance, and operational efficiency.

• Analyze current-state business processes and identify opportunities for automation, simplification, and operational improvement.
• Develop process maps, value stream maps, gap analyses, and future-state process designs.
• Lead continuous improvement initiatives focused on improving payroll accuracy, workforce visibility, compliance, data quality, and user experience.
• Support organizational readiness and change management activities associated with system enhancements and process changes.
• Develop business…