Pricing Desk Specialist

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s only one:
Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.

As a Pricing Desk Specialist, you will play a critical role in supporting Sales through the management of special pricing programs, including Special Pricing Agreements (SPAs), Opportunity Support Requests (OSRs), Deal Registrations (DRs), Big Deals, and customer-specific pricing initiatives. You will work closely with Sales, Purchasing, vendors, and distributor partners to secure competitive pricing, maximize program utilization, and ensure compliance with manufacturer and internal pricing requirements.

Employees in this role are expected to exercise sound judgment, analytical thinking, and decision-making while supporting revenue growth and pricing competitiveness.

• Manage and process special pricing requests, including SPAs, OSRs, DRs, Big Deals, and volume opportunities.
• Provide pricing guidance and consultative support to Sales teams on available pricing programs and discount structures.
• Coordinate with Purchasing, vendors, and distributors to obtain front-end discounts and special pricing approvals.
• Review opportunities for volume pricing, strategic account growth, whitespace expansion, and customer acquisition initiatives.
• Ensure pricing requests meet documentation and compliance requirements, including customer alignment, deal registration validation, and SKU accuracy.
• Create, maintain, and track pricing program records and support documentation.
• Support Sales with pricing strategies that improve competitiveness and increase win rates.
• Maintain strong communication with internal stakeholders regarding request status, eligibility, and approvals.

• Bachelor’s degree in business, Supply Chain, Finance, or a related field preferred.
• Experience in Pricing, Sales Operations, Sourcing, Purchasing, or a related function.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and compliance requirements.
• Intermediate to advanced proficiency in Microsoft Office, Specially Excel, Powerpoint.
• Experience with ERP, CE, and pricing management systems preferred.
• Customer-focused mindset with the ability to collaborate effectively across Sales, Purchasing, and vendor organizations.

• Timely and accurate processing of pricing requests.
• Increased utilization of manufacturer and distributor pricing programs.
• Improved sales competitiveness and deal conversion.
• Compliance with pricing program requirements and documentation standards.
• Strong partnership and responsiveness to Sales and Purchasing teams.

Enable profitable growth by securing competitive pricing, maximizing special…