Account Manager - Retro Fit Construction

Department: Retrofit Division
Reports To: Retrofit Division Manager

Position Description

This position leads critical preconstruction and estimating operations functions within a retrofit construction division. The role balances employee interests with customer and company objectives, supports sales efforts, and ensures all responsibilities are carried out with a strong focus on total customer satisfaction.

General Accountabilities

• Work closely with business development, operations, finance, safety, and human resources teams.

• Organize and manage centralized estimating databases and historical cost information.

• Collect and analyze data to estimate time, cost, materials, equipment, and labor required for steel and retrofit construction solutions nationwide.

• Maintain directories of suppliers, contractors, and subcontractors.

• Support business development efforts through technical expertise, constructability input, and estimating support.

• Evaluate client needs and develop solutions that meet budgetary, safety, code compliance, and constructability requirements.

• Perform conceptual estimating and budgeting for value engineering opportunities.

• Review specifications, plans, bid manuals, and technical documentation to prepare cost estimates.

• Author project-specific proposals with detailed scopes, inclusions, and exclusions.

• Solicit and analyze subcontractor proposals to ensure compliance with bid requirements.

• Evaluate proposals for repair and renovation projects to determine the best overall project fit.

• Work occasional evenings, weekends, and overtime as needed.

Job Accountabilities
Business Development Phase

• Participate in business development opportunities by providing technical expertise, cost input, constructability guidance, and best practices.

• Support solicitation efforts for both existing and prospective clients.

Preconstruction Phase

• Evaluate bid opportunities based on company capabilities, risk tolerance, workload, and strategic objectives.

• Review estimates, budgets, proposals, and scopes of work for completeness and accuracy.

• Review contracts and provide recommendations regarding edits or risk concerns.

• Assist with development of preliminary construction schedules.

• Support project teams in developing detailed schedules and site-specific security plans.

• Review project requirements related to staffing, scheduling, techniques, and general conditions.

• Lead project turnover meetings and communicate project risks or concerns to operations teams.

• Review Job Cost Budgets with project teams.

Construction Phase

• Determine project personnel and equipment requirements.

• Coordinate procurement of required materials.

• Monitor project progress and financial performance to identify current and potential issues.

• Assist with review of change orders, subcontract modifications, and purchase orders when needed.

• Support mediation and resolution of back charges, disputes, and claims.

Operational / Entity Management

• Assist with development and implementation of long range operational plans and action plans.

• Participate in hiring, employee discipline, and termination processes.

• Ensure company policies and procedures are followed on project sites.

• Identify operational deficiencies and coordinate corrective actions as needed.

• Recommend strategies to reduce costs, improve profitability, and enhance operational performance.

• Perform additional duties as assigned.

• Travel may be required.

Job Qualifications
Education

• Bachelor's degree in construction or related field preferred, or equivalent related experience.

Experience

• Minimum 7-10 years of experience within the construction industry.

Field of Expertise

• Knowledge of accepted construction management principles.

Skills

• Experience in preconstruction, estimating, and construction project management.

• Strong organizational and prioritization abilities.

• Strategic thinking and business acumen.

• Effective verbal and written communication skills.

• Fiscal management and budgeting skills.

• Leadership and problem-solving capabilities.

• Ability to work independently and collaboratively.

• Strong relationship-building skills with internal and external stakeholders.

• Proficiency with construction software and technology systems.

Physical / Environmental Demands
Physical Demands

• Repetitive use of hands, wrists, and fingers.

• Frequent standing, walking, climbing, balancing, reaching, bending, and crouching.

• Climbing ladders and navigating active project sites may be required.

• Occasional lifting and moving of up to 10 pounds.

• Visual, verbal, and audio functions are essential to the role.

Environmental Demands

• Frequent exposure to outdoor construction environments, including heat, cold, humidity, uneven terrain, and varying weather conditions.

• Noise levels on jobsites may be high.