Restoration Estimator

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Location:

Oklahoma City, OK

Position Type:
Full‑Time

Reports To:

General Manager / Director of Sales & Operations

The Restoration Estimator is responsible for managing the estimating process for residential and commercial restoration projects, including water, fire, mold, contents, and reconstruction. This role requires at least 5 years of proven experience in restoration estimating, Xactimate proficiency, and the ability to communicate professionally with customers, adjusters, property managers, and internal teams.

The Estimator plays a critical role in ensuring accurate scopes, profitable job execution, and timely communication with all stakeholders.

• Conduct onsite inspections to assess damages for water, fire, mold, biohazard, and reconstruction projects.
• Create detailed, accurate estimates using Xactimate and Servpro standards.
• Prepare scopes, sketches, photos, and supporting documentation.
• Ensure estimates meet carrier guidelines and industry standards.
• Submit estimates within required timelines (often 24–48 hours).

• Work closely with Production Managers, Crew Chiefs, and Technicians to ensure scope accuracy.
• Update estimates as needed based on supplements, change orders, or additional findings.
• Assist with job costing, budget tracking, and profitability analysis.
• Support the production team with material lists, subcontractor coordination, and scheduling.

• Serve as the primary point of contact for insurance adjusters, property managers, and homeowners.
• Explain scope, pricing, and timelines clearly and professionally.
• Negotiate supplements and revisions when necessary.
• Maintain excellent customer service and uphold Servpro’s reputation for integrity and quality.

• Maintain complete job files including photos, moisture logs, notes, and estimate revisions.
• Ensure compliance with Servpro corporate standards and insurance carrier requirements.
• Follow all OSHA, IICRC, and company safety protocols.

• Minimum 5 years of restoration estimating experience (water, fire, mold, reconstruction).
• Advanced Xactimate proficiency (Level 2 or Level 3 preferred).
• Strong understanding of insurance claims processes and carrier guidelines.
• Ability to read blueprints, sketches, and construction documents.
• Excellent communication, negotiation, and customer‑service skills.
• Valid driver’s license and clean driving record.
• Ability to lift 40+ lbs and perform onsite inspections, including attics, crawlspaces, and roofs.

• IICRC certifications (WRT, ASD, FSRT, AMRT, OCT).
• Experience with Servpro systems (Dry Book, Work Center, DASH).
• Background in construction, remodeling, or general contracting.
• Experience working with commercial clients, property managers, and large‑loss adjusters.

• Competitive salary + bonus structure based on performance.
• Company vehicle or vehicle allowance (depending on location).
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for advancement within Servpro Team Jones.
• Ongoing training and professional development.