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Senior Customer Service Expert - Escalations & Lean Lead

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: American Public Life Insurance (APL)
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading insurance firm in Oklahoma City is seeking a dedicated customer service expert. The role involves providing comprehensive service and audits to internal and external customers, primarily focusing on high-profile groups. Key qualifications include a bachelor's degree, excellent analytical, organizational, and communication skills, and 3-5 years of relevant experience. The ideal candidate will also possess strong technical skills with software applications and the ability to manage specialized tasks that enhance customer satisfaction.
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Position Requirements
10+ Years work experience
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