Dispatch

Description

Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to aid important information. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments. Prioritize and organize their schedules.

• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
• Using telephones, two-way radios or text messages to contact employees.
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work such as schedules
• Preparing work orders for crew or receiving work orders from work crews
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Have some experience with DOT. And able to provide information with truck drivers on current laws.

• Excellent organization and communication skills

• Strong attention to detail
• Proficient with Microsoft Office – especially Excel

• Must be able to lift 50 lbs., bend, squat, kneel, sit, and/or stand for extended periods of time