Customer Service Representative​/Dispatche

Benefits

• 401(k) matching
• Competitive salary
• Health insurance

• Paid Time Off (PTO)
• Paid Holidays
• Health Benefit Program
• 401k
• Coaching and Training
• Performance Incentives
• Flexible Hours and Scheduling
• Work/Life Balance
• Great Company Culture
• Strong Core Values

Around here, we’re not just glass experts. We’re skilled craftsmen. Makers. Doers. Problem solvers. We’re helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn’t achieve their own.

• Receive incoming calls in professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Collect payments and follow up on missed payments
• Assist with efficient scheduling and routing of service professionals
• Entering expenses into accounting software

• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent written and verbal communication skills
• Good organizational and time management skills
• Professional appearance and personality
• Prior sales experience is a plus
• Accounting knowledge or Quick Books Online a plus