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Retail Banking Training & Development Specialist

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Fidelity Bank, NA
Apprenticeship/Internship position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Fidelity Bank, NA is seeking a Retail Learning and Development Specialist in Oklahoma City. This role focuses on delivering engaging training, ensuring outstanding customer service, and supporting customers’ needs both in branch and through digital channels.

The ideal candidate will have a high school diploma, along with two or more years of customer service experience. This position requires excellent communication skills and the ability to work independently.

The role includes responsibilities like creating effective training sessions and assisting customers with various banking inquiries.

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