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Customer Success Lead - Epic Implementations & SLAs
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Jobtailor is seeking a Customer Success Manager to oversee all customer relationships and communications in a healthcare tech context. The role focuses on ensuring satisfaction, meeting SLAs, and coordinating all product implementations within production environments.
The candidate should have advanced customer service experience, strong conflict resolution skills, and familiarity with Epic systems. Training in Epic Connect Success Manager is expected within six months of hire.
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