Customer Service

Customer Support Specialist

Oklahoma City, OK Monday–Friday | Day Shift (8:00 AM–5:00 PM) $15.00 per Hour | Full-Time | Temp-to-Hire

We're seeking a detail-oriented Customer Support Specialist to join a growing team. In this role, you'll provide exceptional customer service by responding to customer inquiries through email communication, resolving order issues, and ensuring a positive customer experience. If you're organized, computer-savvy, and enjoy solving problems, we'd love to hear from you!

Responsibilities:

• Respond to customer inquiries primarily through email
• Process customer claims involving damaged, defective, or lost shipments
• Research and resolve order issues accurately and professionally
• Enter and update customer information in company systems
• Communicate effectively with internal departments to resolve customer concerns
• Maintain detailed and accurate records of customer interactions
• Meet quality, productivity, and response time expectations

Qualifications:

• High School Diploma or GED required
• 1–3 years of customer service, administrative, or office experience
• Strong computer skills, including Microsoft Outlook and Microsoft Office
• Excellent typing and data entry skills
• Strong written communication and grammar
• Ability to multitask and stay organized in a fast-paced environment
• Professional attitude with excellent attention to detail
• Previous e-commerce, retail, logistics, or order processing experience is a plus
• Experience with claims, returns, or shipping issues is helpful but not required

Schedule:

• Monday – Friday
• Day Shift 8:00 AM – 5:00 PM or 8:30 AM – 5:00 PM
• 40 hours per week

Benefits:

• Health Insurance available on Day One through American Staff Corp
• Weekly Pay
• Full-Time Hours
• Long-Term Opportunity
• Professional Office Environment

If you're looking for a stable weekday schedule and enjoy helping customers while working in a professional office setting, apply today!