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Call Center Team Lead - Billing & Activations

Job in Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for: Dobson Fiber
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 38000 - 56000 USD Yearly USD 38000.00 56000.00 YEAR
Job Description & How to Apply Below

Dobson Fiber is seeking a Customer Service Supervisor to oversee the day-to-day operations of our customer service team, ensuring exceptional experiences and maintaining service standards. You will mentor, guide, and develop agents, handle escalated inquiries, and support billing, activations, and troubleshooting.

The ideal candidate demonstrates strong leadership, problem-solving, and a customer-first mindset, with the ability to motivate a team, improve processes, and uphold company policies

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