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Financial Wellness Retention Specialist
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-26
Listing for:
United States Digital Space LLC
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
United States Digital Space LLC is seeking a Retention Specialist to educate and assist clients facing financial hardship, guiding them through debt-free options and program benefits. You will deescalate upset clients and use CRM data to tailor solutions, with a focus on retaining customers in the hardship program.
The role emphasizes empathy, strong communication, and the ability to manage multiple tasks in a fast-paced environment, delivering excellent service across phone and online channels.
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